EXTender 1100A Switch and Remote Module System Administrator’s Guide Document Number: M-1100A-MUC Version: Rev AG
EXTender 1100A Switch and Remote Module System Administrator’s Guide 101 OVERVIEW What is the EXTender 1100A Switch Module and Remote Module?
EXTender 1100A Switch and Remote Module System Administrator’s Guide 100F FCC Federal Communications Commission - The FCC has the authority t
EXTender 1100A Switch and Remote Module System Administrator’s Guide 101Jitter Jitter is the deviation in or displacement of some aspect of t
EXTender 1100A Switch and Remote Module System Administrator’s Guide 102Switch Module A communications solution offered by Citel Technologies
EXTender 1100A Switch and Remote Module System Administrator’s Guide 103computers linked by a network. Static Routes Are used by a system tha
EXTender 1100A Switch and Remote Module System Administrator’s Guide 104Z Zmodem The fastest and most popular file transfer protocol, due to
EXTender 1100A Switch and Remote Module System Administrator’s Guide 11Compatible products Supported EXTender products (North America): EXTen
EXTender 1100A Switch and Remote Module System Administrator’s Guide 12What’s in the box? EXTender 1100A Switch Module: Switch Module (1) Cit
EXTender 1100A Switch and Remote Module System Administrator’s Guide 132 PLANNING AND PREREQUISITES You should read the information in this c
EXTender 1100A Switch and Remote Module System Administrator’s Guide 14You Need to Know 1. The telephone numbers of the analog lines connect
EXTender 1100A Switch and Remote Module System Administrator’s Guide 153 INSTALLING THE SWITCH MODULE AND REMOTE MODULE Before handling or op
EXTender 1100A Switch and Remote Module System Administrator’s Guide 16Physical Installation Switch Module (right side of Figure 2 – previou
EXTender 1100A Switch and Remote Module System Administrator’s Guide 17Removal Refer to the instructions below when moving or removing the Sw
EXTender 1100A Switch and Remote Module System Administrator’s Guide 184 CONNECTING TO THE SWITCH MODULE AND REMOTE MODULE This chapter provi
EXTender 1100A Switch and Remote Module System Administrator’s Guide 19Do NOT connect the Switch Module to the PBX or connect the digital tel
EXTender 1100A Switch and Remote Module System Administrator’s Guide 2Copyright Information © Copyright 2008 Citel plc All Rights Reserved No
EXTender 1100A Switch and Remote Module System Administrator’s Guide 20Hints for Making a Successful Connection 1. Check that the cable bein
EXTender 1100A Switch and Remote Module System Administrator’s Guide 21Using the Management Console The Welcome screen is displayed automatic
EXTender 1100A Switch and Remote Module System Administrator’s Guide 22Command Keys The Management Console (MC) uses command keys and cursor
EXTender 1100A Switch and Remote Module System Administrator’s Guide 23Telnet Connection The Management Console for the Switch Module and Rem
EXTender 1100A Switch and Remote Module System Administrator’s Guide 24Management Browser Connecting to the Management Browser The Switch Mod
EXTender 1100A Switch and Remote Module System Administrator’s Guide 25Configuring the Management Browser Parameters Additional Management Br
EXTender 1100A Switch and Remote Module System Administrator’s Guide 26Using the Management Browser To access the Switch Module or Remote Mod
EXTender 1100A Switch and Remote Module System Administrator’s Guide 27Remote Module Telephone Management Interface The Telephone Management
EXTender 1100A Switch and Remote Module System Administrator’s Guide 28 Remote Module Offline Phone Menu Map Figure 10: Offline Phone Men
EXTender 1100A Switch and Remote Module System Administrator’s Guide 29Office Number1:Prv 2:Ok 3:NxtNxtBANxtOkConsole Baud1:Prv 2:Ok
EXTender 1100A Switch and Remote Module System Administrator’s Guide 3Symbols and Conventions Important symbols and conventions used througho
EXTender 1100A Switch and Remote Module System Administrator’s Guide 30 Saving Configuration Changes If you have made any configuration
EXTender 1100A Switch and Remote Module System Administrator’s Guide 315 CONFIGURING THE SWITCH MODULE AND REMOTE MODULE The Switch Module an
EXTender 1100A Switch and Remote Module System Administrator’s Guide 32Rebooting the Switch Module or Remote Module From the Management Conso
EXTender 1100A Switch and Remote Module System Administrator’s Guide 33 Figure 13 TMI Restart Menus Note: This is a software reboot and will
EXTender 1100A Switch and Remote Module System Administrator’s Guide 34Essential Configuration - Quick Reference This section is a quick refe
EXTender 1100A Switch and Remote Module System Administrator’s Guide 35Advanced Configuration – Quick Reference This section is a quick refer
EXTender 1100A Switch and Remote Module System Administrator’s Guide Document Number: M-1100A-MUC Version: Rev AG © Copyright 2008 Citel pl
EXTender 1100A Switch and Remote Module System Administrator’s Guide 37 ► Refer to page 51 and page 60 for full details. 14. Change the Ser
EXTender 1100A Switch and Remote Module System Administrator’s Guide 38Essential Configuration – Switch Module Once the Switch Module and Rem
EXTender 1100A Switch and Remote Module System Administrator’s Guide 39************************************************************ *********
EXTender 1100A Switch and Remote Module System Administrator’s Guide 4Products The information contained within this document refers to the
EXTender 1100A Switch and Remote Module System Administrator’s Guide 40Essential Configuration – Remote Module Once the Switch Module and Rem
EXTender 1100A Switch and Remote Module System Administrator’s Guide 41Please select your PBX type: Definity ? [y/n] n Magix
EXTender 1100A Switch and Remote Module System Administrator’s Guide 42 Figure 16: Remote Module – Connect Configuration Screen Essential Con
EXTender 1100A Switch and Remote Module System Administrator’s Guide 43Recommended Connect Parameters – User ID There is one more Recommend c
EXTender 1100A Switch and Remote Module System Administrator’s Guide 44Advanced Configuration – Switch Module Although usually not required,
EXTender 1100A Switch and Remote Module System Administrator’s Guide 45 Advanced Port Setup – Voice Parameters The Switch Module Port configu
EXTender 1100A Switch and Remote Module System Administrator’s Guide 46Path: Gateway->Configuration->Port->Voice Figure 21: Switch
EXTender 1100A Switch and Remote Module System Administrator’s Guide 47Advanced Connect Parameters - Modem Settings 1. Configuring the Modem
EXTender 1100A Switch and Remote Module System Administrator’s Guide 48Advanced IP Parameters – LAN Address Prior to the administrator having
EXTender 1100A Switch and Remote Module System Administrator’s Guide 49 Advanced IP Parameters – Telnet and FTP Prior to the administrator ha
EXTender 1100A Switch and Remote Module System Administrator’s Guide 5Safety Information WARNING - IMPORTANT SAFETY INSTRUCTIONS 1. Read and
EXTender 1100A Switch and Remote Module System Administrator’s Guide 50 Advanced IP Parameters – DNS This parameter allows the System Adminis
EXTender 1100A Switch and Remote Module System Administrator’s Guide 51Advanced System Parameters – System Settings The Switch Module system
EXTender 1100A Switch and Remote Module System Administrator’s Guide 52Advanced System Parameters – Administrator’s Password An administrator
EXTender 1100A Switch and Remote Module System Administrator’s Guide 53 Advanced Utilities – Time and Date The Switch Module time and date co
EXTender 1100A Switch and Remote Module System Administrator’s Guide 54Advanced Configuration – Remote Module Although usually not required,
EXTender 1100A Switch and Remote Module System Administrator’s Guide 55errors in the duty cycle of the signaling wave form. This setting can
EXTender 1100A Switch and Remote Module System Administrator’s Guide 56 Advanced Connect Parameters The Remote Module Connect configuration s
EXTender 1100A Switch and Remote Module System Administrator’s Guide 57 Advanced IP Parameters – LAN Address Prior to the administrator havin
EXTender 1100A Switch and Remote Module System Administrator’s Guide 58Advanced IP Parameters – Telnet and FTP Prior to the administrator hav
EXTender 1100A Switch and Remote Module System Administrator’s Guide 59 Advanced IP Parameters – DNS This parameter allows the System Adminis
EXTender 1100A Switch and Remote Module System Administrator’s Guide 6Contents 1 OVERVIEW...
EXTender 1100A Switch and Remote Module System Administrator’s Guide 60Advanced System Parameters – System Settings The Remote Module system
EXTender 1100A Switch and Remote Module System Administrator’s Guide 61 Figure 36: Remote Module – Administrator’s Password 1. The Set Passwo
EXTender 1100A Switch and Remote Module System Administrator’s Guide 62 Advanced System Utilities – Time and Date The Remote Module utilities
EXTender 1100A Switch and Remote Module System Administrator’s Guide 636 CONNECTING AND DISCONNECTING THE LINK BETWEEN THE REMOTE AND GATEWAY
EXTender 1100A Switch and Remote Module System Administrator’s Guide 647 OTHER MANAGEMENT CONSOLE PARAMETERS This chapter discusses backgroun
EXTender 1100A Switch and Remote Module System Administrator’s Guide 65Usage Used for managing multiple sites. The same configuration file ca
EXTender 1100A Switch and Remote Module System Administrator’s Guide 66the only log messages that would not be saved are the Debug and Trace
EXTender 1100A Switch and Remote Module System Administrator’s Guide 678 USING SYSLOG Configuring Syslog The Syslog feature allows for the wr
EXTender 1100A Switch and Remote Module System Administrator’s Guide 68The log priority definitions: à Log Priority à Definition Fatal Uni
EXTender 1100A Switch and Remote Module System Administrator’s Guide 699 TROUBLESHOOTING This chapter provides information to locate, isolate
EXTender 1100A Switch and Remote Module System Administrator’s Guide 7Advanced Configuration – Quick Reference ...
EXTender 1100A Switch and Remote Module System Administrator’s Guide 70Switch Module Checklist Verify that the power supply is plugged into a
EXTender 1100A Switch and Remote Module System Administrator’s Guide 71Power up LED Sequence During power up of the Switch Module and Remote
EXTender 1100A Switch and Remote Module System Administrator’s Guide 72Trouble Shooting Procedures The following procedure provides a step-by
EXTender 1100A Switch and Remote Module System Administrator’s Guide 737. Is the Voice Quality acceptable? Resetting the Port Try rese
EXTender 1100A Switch and Remote Module System Administrator’s Guide 74 Figure 41: Test Results Window 5. From a PC on the remote network m
EXTender 1100A Switch and Remote Module System Administrator’s Guide 75Echo Problems Understanding and Correcting Echo Problems The Switch Mo
EXTender 1100A Switch and Remote Module System Administrator’s Guide 76Status Menus The following are examples of the various status informat
EXTender 1100A Switch and Remote Module System Administrator’s Guide 77General Information Screen This will list all the pertinent system inf
EXTender 1100A Switch and Remote Module System Administrator’s Guide 78Remote Module Phone System Messages Error messages will appear on the
EXTender 1100A Switch and Remote Module System Administrator’s Guide 7910 CONNECTING TO OTHER CITEL PRODUCTS The Switch Module and Remote Mod
EXTender 1100A Switch and Remote Module System Administrator’s Guide 8Resetting the Port ...
EXTender 1100A Switch and Remote Module System Administrator’s Guide 80à Path: Gateway ->Configuration->Port à Path: (1000 Remote phon
EXTender 1100A Switch and Remote Module System Administrator’s Guide 8111 FILE MANAGEMENT AND SYSTEM UPGRADES Flash Files The Switch Module a
EXTender 1100A Switch and Remote Module System Administrator’s Guide 82Edit Non-active Configuration Files The Switch Module and Remote Modul
EXTender 1100A Switch and Remote Module System Administrator’s Guide 83Upgrading the Software The upgrade process involves three phases. Thes
EXTender 1100A Switch and Remote Module System Administrator’s Guide 84Saving the Active Image File as the Default Saving the active image fi
EXTender 1100A Switch and Remote Module System Administrator’s Guide 85Deleting Outdated Files You must delete all “.mab” files to ensure the
EXTender 1100A Switch and Remote Module System Administrator’s Guide 86File Upload Via FTP Each unit must have Telnet and FTP enabled, and a
EXTender 1100A Switch and Remote Module System Administrator’s Guide 877. When the file transfer is complete the “ftp” prompt will be presen
EXTender 1100A Switch and Remote Module System Administrator’s Guide 884. Assuming that the file is present at the “ftp” prompt type: b) ge
EXTender 1100A Switch and Remote Module System Administrator’s Guide 89Via Zmodem Console Upload Files to be uploaded using the Zmodem protoc
EXTender 1100A Switch and Remote Module System Administrator’s Guide 9 Document Number: M-1100A-MUC Version: Rev AG © Copyright 2008 Citel
EXTender 1100A Switch and Remote Module System Administrator’s Guide 90File Upgrade This process requires the system to be rebooted and will
EXTender 1100A Switch and Remote Module System Administrator’s Guide 91APPENDIX A: TECHNICAL SPECIFICATIONS Regulatory Approvals FCC FCC 4
EXTender 1100A Switch and Remote Module System Administrator’s Guide 92APPENDIX B: REGULATORY AND COMPLIANCE Compliance and Regulatory Stat
EXTender 1100A Switch and Remote Module System Administrator’s Guide 93The registration number of the system must be provided so that the tel
EXTender 1100A Switch and Remote Module System Administrator’s Guide 94Repairs to certify equipment should be made by a Citel Technologies, I
EXTender 1100A Switch and Remote Module System Administrator’s Guide 95 Making Changes or Modifications Any changes and modifications not ex
EXTender 1100A Switch and Remote Module System Administrator’s Guide 96APPENDIX C: SUPPORTED TELEPHONES Avaya Definity 2402 8410DR 2410 84
EXTender 1100A Switch and Remote Module System Administrator’s Guide 97Nortel Norstar (BCM4.0, MICS7.1) M7100 M7410 M7208 M7410CT M7308 T7208
EXTender 1100A Switch and Remote Module System Administrator’s Guide 98APPENDIX D: GLOSSARY OF TERMS A AC/DC Alternating Current / Direct C
EXTender 1100A Switch and Remote Module System Administrator’s Guide 99Companding A type of signal processing in which the signal is compress
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